Refund policy
BERTSCHAT®️ stands for premium quality.
This is reflected in the thousands of reviews we have built over the years. Do you have questions about a product or are you not completely satisfied? Please feel free to contact us. Our specialists are happy to assist you.
Free returns
You can easily return your parcel to us free of charge via our return portal. Your shipment can be handled by a carrier of your choice, depending on your location.*
Prefer to arrange the return yourself? You can also send the parcel with a carrier of your choice to the following address:
Gessel 55, 3454 MZ Utrecht – The Netherlands.
What is the return period of BERTSCHAT®️?
All products can be returned or exchanged within 30 days of receipt.
What are the return conditions?
Products must be returned in their original condition. You are free to try the product, but it should not be used. For example, you can try on gloves indoors, but they cannot be worn during activities if you wish to return them.
Ordered the wrong size?
No problem. You can easily exchange your product for a different size within 30 days via our return portal. Simply register your return and select the desired size.
How do I return a product?
Register your return in our portal within 30 days. Indicate the reason for return and download your free shipping label.
